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Dallas County

What should you do after a car accident in Dallas?

In Dallas, the Dallas Police Department writes the crash report for most crashes inside the city, and Dallas County agencies cover the areas outside it. Make sure everyone is safe and call 911 if anyone is hurt. Ask for the Police Service Number. Take photos before the cars are moved. A free case check organizes what happened and a licensed attorney reviews it.

Free. Not legal advice. Starting a case check does not mean we represent you.

Where this comes from

You can open every source we used

We checked these original sources on September 5, 2026. Each link opens the source so you can read it for yourself.

Original links

Sources and what they explain

Texas Department of Transportation

Crash reports and records

Where it applies
Dallas, Texas
What it helps explain
TxDOT page for the CR-3 crash report: that TxDOT collects reports from Texas law enforcement agencies, who may request a full copy, the current fees, and the notice that the CR-2 driver form is no longer hosted or provided.
Date checked
Live public source; retrieved September 5, 2026
Texas Department of Transportation

Crash Report Purchase Portal

Where it applies
Dallas, Texas
What it helps explain
The state portal where a Texas crash report is searched and bought, then sent by email. The address redirects to the same portal on the state highway department domain.
Date checked
Live public source; retrieved September 5, 2026
Dallas Police Department

Types of Reports

Where it applies
Dallas, Texas
What it helps explain
Dallas records page with the accident report window address, the details required, the five to seven working day wait, the fee, and the note that accident information is not released by telephone.
Date checked
Live public source; retrieved September 5, 2026
North Texas Tollway Authority

Safety

Where it applies
Dallas, Texas
What it helps explain
Toll authority page describing the Safety Operations Center, whose dispatchers send first responders and roadside safety crews when a crash or hazard is detected.
Date checked
Live public source; retrieved September 5, 2026

Dallas Police Department Records Section

How to get the crash report in Dallas

The Dallas Police Department sells accident reports at its records window, and the same report also reaches the state system you can search online.

  1. 01

    Wait about a week

    Dallas police say accident reports are usually available five to seven working days after the accident. Asking sooner than that usually turns up nothing. Use the wait to write down what you remember and to back up your photos somewhere safe.

    Dallas Police Department
  2. 02

    Bring one of three details

    To pull an accident report, Dallas police need the name of a person involved, the location of the accident, or the date it happened. The Police Service Number is very helpful and makes it much faster. Keep that number with your insurance papers.

    Dallas Police Department
  3. 03

    Ask by mail or at the window

    You can request the report by mail or in person at the customer service window at 1400 Botham Jean Boulevard. There is a fee, and the amount is listed on the department page. Records staff cannot release information about the accident over the telephone.

    Dallas Police Department
  4. 04

    Or use the state portal

    Dallas crash reports also reach TxDOT, so you can search and buy the state copy online and get it by email. That helps a lot if you cannot get to the records window during business hours.

    Texas Department of Transportation

Agencies change their forms, portals and fees. Open the linked page before you pay for anything, and keep a copy of every request you send.

Federal fatal-crash counts, 2022 to 2024

What the federal record shows for Dallas

fatal crashes
942
people who died
1,020
with a pedestrian recorded
310
with a large truck recorded
124

That is 8.1% of every fatal crash the federal file records in the state over the same three years.

These are crashes in which at least one person died within 30 days, as counted by the National Highway Traffic Safety Administration. They are not a count of all crashes, injuries, insurance claims or lawsuits, and most crashes are not in this file at all.

The counts are not adjusted for population, road miles or how much people drive, so they cannot say one place is more dangerous than another. A crash appearing here does not show who was at fault, whether anyone was insured or whether anyone has a claim.

Open the federal source file CSV JSONCounted from the 2022 to 2024 national files.

Things people run into in Dallas

  • Dallas police cannot give out accident details by phone, so plan on a written request or an online purchase rather than a quick phone call.
  • On North Texas Tollway Authority roads, the toll agency sends its own roadside crews, but a law enforcement officer still writes the crash report that reaches TxDOT.
  • Dallas police say accident reports are usually available five to seven working days after the accident, so a trip to the window in the same week may be too early.

Questions

Common questions in Dallas

How do I get a Dallas police accident report?

Ask by mail or in person at the Dallas police customer service window at 1400 Botham Jean Boulevard. Bring the name of someone involved, the accident location, or the date. The Police Service Number speeds it up. Reports are usually available five to seven working days after the accident.

Can Dallas police tell me what the accident report says over the phone?

No. The department says it cannot release information about the accident over the telephone. You have to request the report by mail, pick it up at the records window, or buy the state copy online. Call only to ask about the status of your request or the fee.

What if my Dallas crash was on a toll road?

The North Texas Tollway Authority runs a safety operations center and sends first responders and roadside safety crews when a crash is spotted. The written crash report still comes from the police agency that responded, so ask the officer at the scene which department that is.

A quick reality check

What this page can and cannot tell you

This page cannot decide fault, medical cause, insurance coverage, legal deadlines, case value or whether you have a claim. Those questions depend on the complete facts, records, state law and a licensed attorney's review.

Last updated

September 5, 2026

We opened every Dallas agency page linked here on this date and rewrote anything that had changed.

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