What should you do after a car accident in Jacksonville?
Jacksonville and Duval County share one agency. The Jacksonville Sheriff's Office answers crashes across the whole county, so there is usually only one department to ask. Get medical care, ask the officer for the crash form and case number before you leave, and take photos of both cars, the road and any skid marks.
The official portal where a crash report is searched for, paid for and downloaded. It sets out who may buy a report, the fee, and the limited window to download the file.
The law itself. It sets out when an officer must write a crash report, the driver's own written report when no officer report is required, and who may see a report at first.
The live incident page. It states plainly that it is not common practice for FHP to work incidents inside city limits, which is how you tell whose report it is.
The sheriff page on crash reports. It sends people to the state traffic crash reports page and says you should already hold a completed crash form from a law enforcement agency.
How the sheriff takes records requests: an online portal, a written letter to the Bay Street address, or in person at JSO district locations, with a named custodian and a notice about a unit move.
The official portal where a crash report is searched for, paid for and downloaded. It sets out who may buy a report, the fee, and the limited window to download the file.
The law itself. It sets out when an officer must write a crash report, the driver's own written report when no officer report is required, and who may see a report at first.
The live incident page. It states plainly that it is not common practice for FHP to work incidents inside city limits, which is how you tell whose report it is.
The sheriff page on crash reports. It sends people to the state traffic crash reports page and says you should already hold a completed crash form from a law enforcement agency.
How the sheriff takes records requests: an online portal, a written letter to the Bay Street address, or in person at JSO district locations, with a named custodian and a notice about a unit move.
Live public source; retrieved September 5, 2026
Jacksonville Sheriff's Office
How to get the crash report in Jacksonville
Jacksonville and Duval County share one police agency, which makes the first step simpler than in most Florida metros.
01
Get the crash form from the officer
The Sheriff's Office says you should already have a completed crash form from a law enforcement agency, picked up at the scene or later at one of its offices. That form carries the case number you need for every request that follows.
The Sheriff's Office points people to the state traffic crash reports page. From there, the state crash portal lets you confirm you are eligible, search for the report, pay the fee it lists, and download the file before the link expires.
For other records tied to the crash, the Sheriff's Office takes public records requests online, by written letter to its Bay Street address, and in person at JSO district locations. Its page names a records custodian for questions.
Florida law asks the driver in a crash with vehicle or property damage that did not need a law enforcement report to send a written report to the state. The Sheriff's Office repeats this and links the state page where the form lives.
Agencies change their forms, portals and fees. Open the linked page before you pay for anything, and keep a copy of every request you send.
Federal fatal-crash counts, 2022 to 2024
What the federal record shows for Jacksonville
fatal crashes
443
people who died
467
with a pedestrian recorded
144
with a large truck recorded
31
That is 4.7% of every fatal crash the federal file records in the state over the same three years.
These are crashes in which at least one person died within 30 days, as counted by the National Highway Traffic Safety Administration. They are not a count of all crashes, injuries, insurance claims or lawsuits, and most crashes are not in this file at all.
The counts are not adjusted for population, road miles or how much people drive, so they cannot say one place is more dangerous than another. A crash appearing here does not show who was at fault, whether anyone was insured or whether anyone has a claim.
Jacksonville and Duval County are consolidated, so one Sheriff's Office answers calls across almost the whole county instead of a dozen separate city departments.
The Sheriff's Office says its public records unit is moving to a new facility and that temporary delays may happen, so send your request early and follow up.
The Sheriff's Office does not hand out the crash report itself. It sends you to the state crash reports page, and expects you to have the officer's crash form already.
The state crash portal offers English and Spanish, so a Duval County report can be requested with the steps read in Spanish.
Questions
Common questions in Jacksonville
How do I get my Jacksonville crash report?+
Start with the crash form the officer gave you, because it holds the case number. The Sheriff's Office points you to the state traffic crash reports page to get the report itself. Search the state portal with the details from your form, pay the listed fee, then download the file.
Does the Jacksonville Sheriff's Office cover the whole county?+
Jacksonville and Duval County are consolidated, so the Sheriff's Office answers calls across nearly all of it. That means most Duval crashes carry one agency name on the form. State troopers still work some crashes, and FHP says it is not common practice to work incidents inside city limits.
My Jacksonville records request has not come back. What can I do?+
The Sheriff's Office handles public records requests online, by letter to its Bay Street address, and in person at JSO district locations. Its page names a records custodian for follow up. It also warns that a unit move may slow requests, so keep your request number handy.
This page cannot decide fault, medical cause, insurance coverage, legal deadlines, case value or whether you have a claim. Those questions depend on the complete facts, records, state law and a licensed attorney's review.
Last updated
September 5, 2026
We opened every Jacksonville agency page linked here on this date and rewrote anything that had changed.
Tell us what happened once
Share what you already have and say what you are not sure about. A licensed attorney reads the case check and tells you what is missing.