Your immigration status is not one of our questions

The short answer

This is one of the questions people do not ask out loud, so we answer it first. We do not ask about your immigration status. It is not on the form, it is not in what the phone asks, and it is not needed for someone to read what happened to you.

What we do need is the crash or the injury. Where, when, what happened, what hurts, and what paperwork you have.

This page is about one thing, which is what we do with your information. It is not about immigration law. Further down we say why, and where to take that question.

What we do not ask

We do not ask for any of this:

• your immigration status;
• your Social Security number;
• your country of birth;
• bank account numbers;
• medical history unrelated to what happened to you.

If someone claiming to be from Vetted Cases ever asks you for any of those, hang up. Then call or text the number on this site and ask whether that call was real.

Who sees what you send

Four groups, and nobody else:

• The intake team, who sort what you sent and ask for what is missing.
• The reviewing attorney, who makes the decision.
• Support staff who need the file to do their jobs.
• Service providers we pay for things like file storage and messaging, under contract.

That list is the same one written on our privacy page. It is in both places so you can hold what we say here against what we say there.

What we do not do with your information

• We do not sell it.
• We do not auction your matter to a group of firms.
• We do not send your answers to another firm before you say yes.
• We do not put your name, photo, or story in an ad.
• We do not text you offers for things you did not ask about.

And one thing we say out loud because it is true. No company can promise you that a court or an authority will never ask for a document. We are not going to promise that, because the promise would not be honest. What we can tell you is what we ask for, who sees it, what we do not do with it, and what gets deleted when you say so.

You can ask us to delete it

You can call or text and ask us to delete what you sent. You can also stop at any point and send nothing further. There is no penalty and nothing signed that keeps you going.

If a business does not do what it says about a person’s information, your state attorney general’s office takes that kind of complaint.⁴

What this page cannot answer

How a person’s immigration status meets an injury claim is a legal question, not a website question. It depends on the state, the facts, and the kind of matter, and it gets answered by a licensed attorney reading your file. We are not going to answer it here, in either direction, because any short answer would be wrong for somebody.

Immigration is also its own area of law. An accident attorney and an immigration attorney are not the same person, and some people end up talking to both. If that is your underlying question, these directories are free to use and none of them are ours:

• A national directory lists nonprofit immigration organizations by state and county.²
• The Department of Justice publishes a list of providers who take cases at no charge.³
• And for free legal help generally, there is a directory by state.¹

We do not send your information to any of them. You look them up when you want to.

How to start without giving more than you want to

You do not have to send everything at once. You can start with the basics and add later, or stop wherever you decide.

1. Say which state it happened in and on what date.
2. Say what happened in your own words, even if it is three lines.
3. Say what hurts and where you went to get looked at.
4. Send the photos already on your phone.
5. Ask whatever worries you before sending more.

All of this can be done in Spanish. You can call or text the number and ask to be answered in Spanish.

What happens next

A licensed attorney reads what you send, within one business day. You get one of three answers back: a request for more detail, an offer to talk about representation, or a plain no with the reason.

Starting a case check does not mean we represent you, and reading this page does not create an attorney client relationship.