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Maricopa County

What should you do after a car accident in Phoenix?

In Phoenix, the Phoenix Police Department responds to crashes on city streets in Maricopa County. Move out of traffic if you can, call 911 for injuries, and get the other driver's name, insurance and plate. Photograph the intersection and the damage. Ask the officer for the report number before you leave. A free case check organizes it and a licensed attorney reviews it.

Free. Not legal advice. Starting a case check does not mean we represent you.

Where this comes from

You can open every source we used

We checked these original sources on September 5, 2026. Each link opens the source so you can read it for yourself.

Original links

Sources and what they explain

Arizona Department of Public Safety

Arizona Public Services Portal records request

Where it applies
Phoenix, Arizona
What it helps explain
Lists collision and accident reports among the records the department releases, says to request them online through the Public Services Portal by creating an account and selecting the report request option, or in person or by mail, gives the fees, and says collisions on town, city or county roads are not kept by the department.
Date checked
Live public source; retrieved September 5, 2026
Arizona Department of Public Safety

Citizen's Report of a Collision

Where it applies
Phoenix, Arizona
What it helps explain
Sets the limits for reporting a minor crash online, which cover state highway location, no injuries, a damage amount and no more than two vehicles, says the report number it gives is one an insurance company may require, and says that number takes the place of a collision investigation.
Date checked
Live public source; retrieved September 5, 2026
Arizona Department of Public Safety

Highway Patrol Division

Where it applies
Phoenix, Arizona
What it helps explain
Says uniformed state troopers staff the Highway Patrol Division and patrol the state highway system in districts across Arizona.
Date checked
Live public source; retrieved September 5, 2026
City of Phoenix

Police Public Records and Services Bureau

Where it applies
Phoenix, Arizona
What it helps explain
Names Traffic Crash as one of the request types on the city's online portal, gives the bureau's West Washington Street address and weekday hours, says to contact the unit in person or by telephone for anything the portal does not list, and says the city emails you when a request is finished.
Date checked
Live public source; retrieved September 5, 2026
City of Phoenix

Phoenix public safety records portal

Where it applies
Phoenix, Arizona
What it helps explain
The online portal where Phoenix takes police record requests, filled under Arizona public records law.
Date checked
Live public source; retrieved September 5, 2026
City of Phoenix

Phoenix Police Department

Where it applies
Phoenix, Arizona
What it helps explain
Names a phone line, Crime Stop, as the way to file a police report or have an officer dispatched, and says the department cannot take reports or dispatch officers over the internet or by email.
Date checked
Live public source; retrieved September 5, 2026

Phoenix Police Department, Public Records and Services Bureau

How to get the crash report in Phoenix

City police keep the reports for crashes on Phoenix streets. Freeway crashes inside the city usually belong to the state instead, because the state says its troopers work the interstates and state highways.

  1. 01

    Use the Phoenix public safety portal

    Phoenix takes report requests through its online public safety portal, and Traffic Crash is one of the choices you pick. If what you need is not on the portal, the department says to come to the Public Records and Services Bureau on West Washington Street or call it during business hours.

    City of Phoenix
  2. 02

    Describe the crash clearly

    Phoenix fills these requests under Arizona public records law, and the portal works well when you can name the record exactly. Have the date of the crash, the cross streets, the drivers' names and any report number. The city emails you when the request is done.

    City of Phoenix
  3. 03

    Freeway crash goes to the state

    If your crash was on I-10, I-17, Loop 101, Loop 202 or another freeway, a state trooper likely worked it. Ask the state Public Services Portal for that report, not the city portal, because the state keeps the reports its troopers write.

    Arizona Department of Public Safety
  4. 04

    If no officer came out

    If no officer came and you still need a city report, Phoenix Police say to call the line they list as Crime Stop. That is how you file a police report or have an officer dispatched. The department says it cannot take reports through email or its web form.

    City of Phoenix

Agencies change their forms, portals and fees. Open the linked page before you pay for anything, and keep a copy of every request you send.

Federal fatal-crash counts, 2022 to 2024

What the federal record shows for Phoenix

fatal crashes
1,836
people who died
1,955
with a pedestrian recorded
621
with a large truck recorded
159

That is 52.2% of every fatal crash the federal file records in the state over the same three years.

These are crashes in which at least one person died within 30 days, as counted by the National Highway Traffic Safety Administration. They are not a count of all crashes, injuries, insurance claims or lawsuits, and most crashes are not in this file at all.

The counts are not adjusted for population, road miles or how much people drive, so they cannot say one place is more dangerous than another. A crash appearing here does not show who was at fault, whether anyone was insured or whether anyone has a claim.

Open the federal source file CSV JSONCounted from the 2022 to 2024 national files.

Things people run into in Phoenix

  • The Phoenix portal only holds reports written by Phoenix officers. If the car that responded was from another city or the county sheriff, ask that agency for the copy.
  • State troopers work the interstates and freeways that run through Phoenix, so a Loop 101 or I-10 crash usually sits with the state, not the city.
  • The Public Records and Services Bureau is downtown on West Washington Street and is open weekdays, but the portal saves you the trip.
  • You can start a free case check from anywhere in Maricopa County, in English or Spanish, by call or by text.

Questions

Common questions in Phoenix

How do I get a Phoenix police report for a car accident?

Use the Phoenix public safety records portal and pick the Traffic Crash option. If the record you want is not on the portal, the department says to come to the Public Records and Services Bureau on West Washington Street or call during business hours. Bring the date, the cross streets and the drivers' names.

My crash was on I-10 in Phoenix. Which agency has the report?

Most likely the Arizona Department of Public Safety. Its troopers patrol the state highway system, including the interstates through Maricopa County. Ask the state Public Services Portal for that report. The city portal will not have it, and the state says city and county road crashes are not its records.

What if nobody called the police after my Phoenix crash?

Phoenix Police list a phone line, Crime Stop, for filing a police report or having an officer dispatched. They also say the department cannot take reports through email or a web form. If the crash was on a state highway and fits the state's limits, the state has an online citizen collision report.

Can I get help in Spanish in Phoenix?

Yes. A free case check works in English or Spanish, and you can call or text. Send photos of the paper the officer gave you at the scene. Gregory S. Hach reviews it as the initial attorney reviewer, and you are asked before your information goes to any other law firm.

A quick reality check

What this page can and cannot tell you

This page cannot decide fault, medical cause, insurance coverage, legal deadlines, case value or whether you have a claim. Those questions depend on the complete facts, records, state law and a licensed attorney's review.

Last updated

September 5, 2026

We opened every Phoenix agency page linked here on this date and rewrote anything that had changed.

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