The attorney answering service for solo and small firms
When you are in court, in a deposition, or asleep, Vanessa is your front desk, qualifying injury callers and booking consults around the clock.
For a solo or small firm, the attorney is often the person missing the call, because you are in court, with a client, or asleep. An attorney answering service covers exactly those hours. Vanessa answers every call, qualifies the matter, checks for conflicts, and books the consult, so being unavailable no longer means losing the case.
Coverage for the hours you cannot answer
In court, in a deposition, or with a client, the phone still rings. Vanessa answers it the way your best receptionist would.
Accidents happen nights and weekends. Clio's 2024 secret-shop study found that only about 40% of firms answered a prospective-client call live, making prompt coverage a meaningful advantage.
You wake up to booked consults and qualified matters, not a voicemail box of hang-ups and vendors.
A monthly talk-time bundle with a predictable $0.15/min overage above it. Calls stay live even when you go over.
When you are unavailable, Vanessa is not
Depositions and hearings do not pause the phones. Every caller still reaches a real, qualified response.
No interruptions and no missed prospect. The matter is captured and booked while you focus on the room.
Injuries happen at night. The after-hours caller is qualified and booked, and you wake up to a consult, not a voicemail.
Vetted Cases vs voicemail after hours
One build, one flat monthly fee
Price the line against the hours and overflow your staff cannot reliably cover.
No per-call fees, and we never drop or block a call. Go past your bundle and overage is a flat $0.15 a minute. Answered within two rings, or that month is on us. Full detail on the pricing page.
Attorney answering services, answered
What is an attorney answering service?+
It answers a lawyer's calls when the lawyer cannot, so prospective clients reach a real response instead of voicemail. Vetted Cases also qualifies the matter, checks conflicts, and books the consult.
Is it worth it for a solo attorney?+
It can be useful when the attorney is also responsible for answering calls. Compare the fee with the firm's actual after-hours volume, missed-call rate, and intake needs.
Does it work after hours and on weekends?+
Yes. Coverage is 24/7/365, which is exactly when a solo or small firm is least able to answer.
What does it cost?+
Pricing starts with a build from $5,000 plus $250 a month, including a monthly talk-time bundle and no per-call charges.
Related guides
Hear Vanessa handle a representative intake call.
Hear an after-hours call answered, screened, and routed under a law firm's stated rules.
Book the 20-minute demo →