An AI legal answering service that never misses a call
24/7 answering built for law firms. It greets, qualifies the matter, runs a conflict check, and books the consult, on a number branded to your firm.
A legal answering service answers a law firm's calls when the firm cannot. Vetted Cases is an AI legal answering service: it answers every call in one ring, around the clock, qualifies the matter, checks for conflicts before any case facts, and books the consult, on a number branded to your firm. It is not a generic call center taking messages.
Answering built for a law firm, not a call center
The line is built for first-ring pickup around the clock and is designed to handle concurrent calls.
A message service hands you a callback list. Vanessa screens the matter and books the consult while the caller is still on the line.
The adverse party is noted before detailed intake, following the firm's configured conflict-screening sequence.
Every call becomes a structured record in your case system, so nothing is lost in a handwritten note.
What a call actually sounds like
“Hi, thanks for calling our office. I'm Vanessa, an automated intake assistant.” The configured AI and recording notice is delivered at the start of the call.
Vanessa screens the matter and notes the other party for your conflict check before any case facts.
The consult goes on your calendar and the caller gets a text confirmation before hanging up.
Vetted Cases vs a call center
One build, one flat monthly fee
Compare the full intake scope, not just a message-taking rate per call.
No per-call fees, and we never drop or block a call. Go past your bundle and overage is a flat $0.15 a minute. Answered within two rings, or that month is on us. Full detail on the pricing page.
Legal answering services, answered
What is a legal answering service?+
It is a service that answers a law firm's phone when the firm cannot, so prospective clients reach a real response instead of voicemail. An AI legal answering service like Vetted Cases also qualifies the matter, checks conflicts, and books the consult.
How much does a legal answering service cost?+
Vetted Cases pricing starts with a build from $5,000 plus $250 a month, including a monthly talk-time bundle and $0.15 per minute above it. Some message-taking services bill by call or minute, so compare the full pricing model at the firm's expected volume.
Is it just a call center?+
Vetted Cases is configured around the firm's approved questions, conflict-screening sequence, routing, and booking workflow. Compare those functions with the exact scope offered by any call center.
Does it give legal advice?+
No. It is intake only. Vanessa gathers information and books consultations, never gives legal advice, and hands every matter to a human attorney.
Related guides
The solo and small-firm angle: you in court, Vanessa at the front desk.
Multi-attorney routing, conflict checks, and overflow.
An honest comparison of coverage, cost, and consistency.
Practical uses for AI, starting with intake.
Hear Vanessa handle a representative intake call.
Hear the same caller go through message taking and full intake, then compare the result.
Book the 20-minute demo →