Vetted Cases
Virtual receptionist

An AI alternative to a virtual receptionist for law firms

24/7 intake coverage with firm-approved questions, predictable bundled pricing, and live transfer when the signed scope includes it.

Answers 24/7/365 Conflict check on every call Books the consult Intake only, no legal advice
The short answer

A virtual receptionist answers your calls remotely so your firm does not miss them. An AI intake service can provide consistent questions and handle concurrent calls. A human receptionist remains important whenever empathy, judgment, or professional advice is required.

1 ring
Every call picked up
24/7/365
24/7 coverage, including nights and weekends
100%
Conflict-checked before facts
2 rings
Answered within two rings, or that month is on us.
Why AI here

How the service models differ

No per-call human cost

A monthly talk-time bundle with a predictable $0.15/min overage above it. Calls stay live even when you go over.

Never a missed overflow call

The service is designed to handle concurrent calls; queues and overflow policies vary across human providers.

The same script every time

The same approved questions and routing rules are available on each call.

Nothing to retrain

Update the approved flow in one place when the firm's questions or routing rules change.

Side by side

Vetted Cases vs a human service

Compared
Vetted Cases
a human service
Coverage
24/7, no gaps
Shift-based
Cost model
One flat monthly
Per call or per minute
Overflow
Every line answered
Queue or voicemail
Consistency
Identical every call
Varies by staffer
Pricing

One build, one flat monthly fee

Choose the tier by coverage, call volume, and how far the intake should go before handoff.

Launch
from $5,000
+ $250/mo
600 talk-minutes a month included
MOST FIRMS LAND HERE
Firm
$7,500–$12,500
+ $500/mo
1,200 talk-minutes a month included
Multi-location
$20,000
+ $750/mo
2,400 talk-minutes a month included

No per-call fees, and we never drop or block a call. Go past your bundle and overage is a flat $0.15 a minute. Answered within two rings, or that month is on us. Full detail on the pricing page.

Common questions

Virtual receptionists for law firms, answered

What is a virtual receptionist for a law firm?+

It is an off-site service that answers and handles a firm's calls remotely. Human and AI services differ in staffing, pricing, screening depth, capacity, and escalation.

Is AI better than a human virtual receptionist?+

AI can provide consistent 24/7 intake and predictable bundled pricing. People remain essential for crisis response, professional judgment, and any situation the firm's rules send to a human.

Will callers know it is AI?+

Yes, by design. Vanessa discloses that she is the firm's AI intake assistant so callers are informed. The firm and its counsel remain responsible for jurisdiction-specific requirements.

What does it cost?+

Pricing starts with a build from $5,000 plus $250 a month, with no per-call charges.

Hear Vanessa handle a representative intake call.

Hear Vanessa and a conventional receptionist flow handle the same after-hours caller.

Book the 20-minute demo →